FAQ

Goldyss

FAQ

HOW DO I PLACE AN ORDER ON GOLDYSS.COM?

Ordering on Goldyss.com is easy and safe. Once you have found the item you would like to purchase, click on the "ADD TO CART" button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process when you will be asked for your credit card information.

 

IS IT SAFE TO ORDER ON GOLDYSS.COM AND HOW CAN I PAY FOR MY ORDER?

Yes, it is safe to order on Goldyss.com. You can pay using Visa, Maestro, American Express, MasterCard and PayPal. These payment methods are all 100% secure. All submitted personal and payment information is encrypted and secure. Payments are managed by Stripe and PayPal.

 

WHAT ARE SHIPPING OPTIONS AVAILABLE ON GOLDYSS.COM?

Shipping Times & Rates

We ship internationally.

The average shipping time is:

For United Stated 1-3 weeks after the item(s) have finished processing. Our max delivery period is 21 business days for standard items and for our custom items is 25-28 business days.

For Europe 2-3 weeks after the item(s) have finished processing. Our max delivery period is 28 business days for standard items and for our custom items is 28-35 business days.

Rest of the world 2-4 weeks after the item(s) have finished processing. Our max delivery period is 35 business days for standard items and for our custom items is 35-40 business days.

This is because our items are all handcrafted and ship from our manufacturer to reduce the cost to you, and improve quality.

 

HOW CAN I CHECK ON AN ORDER I PLACED ON GOLDYSS.COM ?

To check on the status of an order or verify shipment, please contact Customer Service at [email protected]

 

HOW CAN I MAKE RETURNS.

For returns contact Goldyss  Customer Service at [email protected]